Rental Property Residents
Looking for an easier way to pay your rent and submit maintenance requests?
Check out our convenient online tenant portal!
If you have not received your portal activation please contact our office.
How do I pay my rent?
The best way to pay your rent is online through the tenant portal. You will have the option to set up automatic recurring payments or simply pay one time. The e-check option is always free. This option sets up an automatic ACH between your bank and ours. Please keep in mind that it may take 3-5 business days for your payment to clear.
Another way to pay is with your credit card. There may be a processing fee for this convenience and it will be displayed prior to paying. The e-check option is always free!
Every Oakbridge Management Inc. who signs a lease with us gets their own online account.
Your secure account is convenient and easy to access. It provides useful features and information to maximize your rental experience.
There are two ways to request maintenance or repairs.
(Note: If the situation involves a serious water leak, locate the main water valve in your rental home and turn it to the off or closed position.)
Call If Emergency(203) 231-7397
Before Requesting Maintenance
For faster resolution, review the following list of suggestions before calling maintenance.
Smoke detector won’t work when tested
Smoke detector beeps softly on and off
No power to plugs or switches
Faucet or toilet leaks
Heater not working
Refrigerator too warm or too cold
Monthly check and replace battery. Notify maintenance at once if not working.
Check and replace battery.
Check breaker panel and GFI outlets. Check and reset.
Turn off water fixture under sink, toilet at valve and notify maintenance.
Try plunger. If still plugged call maintenance.
Remove hair from drain and use Extra Strength Drano
Check thermostat and replace battery. Breaker tripped?
Check thermostat, set correctly. Front and back grills clean. Clean out drain hole.
Tenant and Owner Responsibilities:
As a resident of a rental property managed by Oakbridge Management Inc., we want you to treat the property as if it were your own and be respectful of your neighbors.
Taking good care of the property also leads to a faster return of your deposit when you move out. Your lease outlines your full responsibilities, however, below are some general.
Some of our rental properties allow pets. Insurance policies generally determine what type and how many pets are allowed. We welcome pets in rental units that allow pets, however, we must ensure tenants are responsible pet owners and respect other residents in the area. Both landlords and tenants should be up to date on city ordinances controlling pet ownership and management. Normally, you must register your dog or cat with the city and the license tag must always be attached to your pet. Pets are to be kept on a leash at any time the pet is outside.
If your dog bites a person or another animal, you are required to notify the police or animal control immediately, and not leave the scene until an officer has authorized you to do so. Always assist the victim as needed and give your contact information to the victim.
City pet ordinances also require you to always control your dog’s barking, both day and night. Tenants are also required to clean up after their pets.
Oakbridge Management Inc. tenants who have pets are asked to maintain their own liability insurance in regards to the their pets. To find a pet friendly rental unit, search the available properties to see if pets are allowed.
MOVE OUT INSTRUCTIONS AND REQUIREMENTS
Moving out can be a busy and sometimes stressful time. Oakbridge Management Inc. provides checklists and guides to help make your transition smooth, faster and more organized.
You must give proper notice prior to vacating the apartment, as outlined in your Lease. Oakbridge Management Inc. will conduct a move out inspection only after all of your personal property has been removed and the apartment is fully cleaned. We consider you still living in the apartment until you return the keys. You will not be allowed to re-enter the apartment after the keys have been turned in.
The better the condition of the apartment when you leave, the faster the deposit can be returned to you. If you vacate the apartment prior to the end of the lease term, you will still be responsible for 1 month re-rental fee (under 6 months left on lease) or 2 months re-rental fee (over 6 months left on lease), however, we will do our best to try and lease the apartment.
Turn in ALL keys, garage opener remotes and parking passes to the office at 39 New Haven Road, Seymour, CT 06483 and supply us with your forwarding address during our normal business hours. If your move out date falls on a Saturday, Sunday or Holiday, you must turn in keys to our office the next business day, no later than noon. You will be charged rent per day until the day we receive all keys to the property you are vacating OR 30 days after we receive your notice to vacate OR until your lease ends, whichever is later. If you are on Auto Draft, you must provide the Accounting Department written notice to terminate the draft agreement.
Move In Assessment
Within 5 days of moving in, please go through your new home thoroughly, if there are any issues or repairs needed, please submit a maintenance request. This is a way for everything to be documented in one convenient place, your tenant portal.
Please make sure that you are in compliance with such requirements otherwise you will not qualify for the property. If you are unsure please contact our office.
All completed applications are processed on a first come, first serve basis. We use a third party to process all applications.